Why the practice exists
Aisha Rahman founded Feature Vertex Hub after too many launch reviews in which the experiment appeared as a screenshot and the decision appeared as a feeling. Product managers in Johor and Kuala Lumpur already know how to ship. They asked for someone who would still mention peeking, festive traffic, and the users who never entered the test.
The name is literal. A feature has a vertex: the moment the squad must choose. We stay at that point. We do not stay to write the next roadmap, recruit testers, or run the company’s experiment programme.
Clients are usually squads inside banks, commerce, telco, and ride-hailing products who already collect results. English is the language of the memo. Malay is welcome in the briefing when that is how the disagreement actually happens; the decision slip is still written so a later reader can follow it.
How we work
One reader owns the memo. A second reader marks overclaim before you see it. Briefings are seventy-five minutes because that is long enough for guardrails and short enough to prevent a new hypothesis from being born in the room.
We will decline work when the assignment is known to be broken and the request is still “please recommend a ship.” We will also decline to estimate a delayed effect from a holdout that was mixed into a later campaign.
The office address is used as given: Bang Mara,Johor Bahru,Johor,80000,Malaysia. Video briefings follow Malaysian working days. Incomplete experiment packs are returned before a date is held.